How can we help?

Are you looking for training or workshops to develop your skills in Design Thinking, Design Sprint or Innovation?

Do you want to create new experiences in order to better serve your clients and solve business challenges?

Are you looking for experts to support you to create a human-centered solution or service?

Leadeo Innovation Design Thinking

Design Thinking Experts

That can provide full or partial support.

Understand the voice of the customer and Ecosystem (VoC+E)

To Design services or strategies that create value.

Design customer journeys and employee experiences

To improve those in place or to start from scratch.


Some facts




Training & workshops








Experts en Design Thinking

Expertise in Design Thinking and Innovation

We provide remote and in-person support using approaches that are human-centered and that leverage innovation, collective creativity and intelligence.

  • Training and coaching programs90%
  • Design Sprint development and facilitation94%
  • Customer Experience, Strategy or Service Design Projects93%
  • Design Thinking and Innovation Consultation86%

We work with collaborators who provide complementary expertise and technical solutions by putting people at the center of their business model.

Annie Gauthier Leadeo

Annie Gauthier, M.Ed, CRHA


Senior Consultant, Innovaion and Design Thinking




  • Design Sprint & Innovation Strategies
  • Design your life (certified coach)
  • Experience Design (XD) and Workshop Facilitation


Our proposition

People at the heart of our approach

  • Make a difference and respond to real needs.
  • Break down silos by integrating internal stakeholders and your ecosystem.
  • Dream big but start small!
  • Be a catalyst.
Logo Leadeo

Our Customer's Favorites
Packages available upon request (remote or in-person)

VoC+E support
(voice of customer and Ecosystem)

The first step of any innovation approach is to understand the customer and ecosystem voices by doing a 360 degree empathy map.

Stakeholder Mapping

Ethnographic Interview Coordination

Creation of Customer Journey

Situational Analysis and Opportunities Assessment

Project Team Support

Learn more

Design Sprint Workshop
(Design Thinking)

Do you want to engage your stakeholders in the development of new strategies and solutions focused on your customers needs?

1 Launch Workshop

1 Ideation Workshop

1 Concept Workshop

1 Rapid Prototyping Workshop

1 Customer Testing Workshop

Integration Report and return on Experience

Plan your sprint

Design Thinking Ambassador Program
(Program Ambassador Training)

An absolute must in order to develop complex problem solving skills and build a culture of innovation.

Level 1 : Design Thinking: foundations and practices

Level 2 : Develop personalized Design Thinking Workshops

Level 3 : Facilitate Innovation Workshops

Personalized coaching

Practical exercises and real life cases

Request a quote


Measure your capability to innovate

This questionnaire evaluates your organization's capacity to innovate based on key elements that foster a culture of innovation.

Recent projects

Here are some examples of projects that we have recently executed in various sectors.

Nouvelles Solutions
Objective: Generate new solutions with employees to create a more inclusive working environment.

Outcome: Creation of an Inclusion Lab to identify and prototype initiatives that enable an inclusive workplace.
Comprendre le comportement des clients
Objective: Understand the clients behaviour who don't access services online.

Outcome: Prototype that helps users convert to accessing services online. Prototype that enables a whole new business model.
Personas et ateliers de co-creations
Objective: Understand the reality and needs of senior citizens to build MADA's strategic plan and prioritize subsequent initiatives.

Outcome: Persona and co-creation workshops with seniors and community organizations.
Developper une offre de service
Objective: Develop a service offer to support businesses through digital transformation.

Outcome: Creation of a training path prototype for the 4.0 leader.
Soutenir et accompagner
Objective: Support entrepreneurs to adapt to the new reality and seize new opportunities.

Outcome: Remote innovation journey to reposition and explore new solutions.
Offre de service numérique
Objective: Develop a digital service offer that is customer-centered.

Outcome: MVP prototypes focused on the most important needs expressed by clients.

Past events

Consult here


In a few words...



Contact us

514.704.8569 / anniegauthier@leadeo.ca

Virtually, across Quebec